How can I get the latest Nestlé HealthCare Nutrition Pocket Guide?
For immediate information, go to our Products & Applications area within our website and find the specific product(s) you are interested in. For a copy of our complete Pocket Guide, click here to contact us via e-mail, and request a Pocket Guide. Or, please call us at 1-800-422-ASK2 (2752).
How can I get the latest Nestlé HealthCare Nutrition Source Chart?
For immediate information, our online product comparison tool may be just what you're looking for. If you are a HealthCare Professional, and are registered on our website, click here. If you are not registered, please register to begin using our on-line tool. If this on-line tool does not meet your needs, click here to contact us via e-mail and request a printed Nestlé HealthCare Nutrition Source Chart. You may also call us at 1-800-422-ASK2 (2752).
Where can I find answers to questions about the Nestlé PDA Resource/Product Guide?
To find answers to your questions about the Nestlé PDA Resource/Product Guide, please visit our PDA Frequently Asked Questions page. If you would like to provide feedback about the Nestle PDA Resource/Product Guide, please use our Web Site Support Form.
How can I get ingredient/nutrient information on Nestlé HealthCare Nutrition products?
Select your product of choice by going into the Products & Applications area within our website and find the specific product(s) you are interested in. If you cannot find the information you require on the site, please call us at 1-800-422-ASK2 (2752).
How should Nestlé HealthCare Nutrition products be stored?
All shelf-stable, unopened Nestlé HealthCare Nutrition products should be stored at room temperature. Care should be taken to avoid exposing these products to excessive heat or allowing them to freeze.
Where can I find expiration dates for Nestlé HealthCare Nutrition products?
All Nestlé HealthCare Nutrition products carry the "use by", "best by" or expiration date. Additionally, the lot code and "best by" date is located on each primary package.
What is a Medical Food?
Medical foods, as regulated under the Orphan Drug Act of 1983 (the "Act") in Section 5 [360ee](b)(2)(D), are a special class of food products designed to provide dietary management of certain conditions. Per the Act, a medical food meets the following criteria:
- It is a specially formulated and processed product (as opposed to a naturally occurring foodstuff used in its natural state) for the partial or exclusive feeding of a patient by means of oral intake or enteral feeding by tube.
- It is intended for the dietary management of a patient who, because or therapeutic or chronic medical needs, has limited or impaired capacity to ingest, digest, absorb or metabolize ordinary foodstuffs or certain nutrients, or who has other special medically determined nutrient requirements, the dietary management of which cannot be achieved by the modification of a normal diet alone.
- It provides nutritional support specifically modified for the management of the unique nutrient needs that result from the specific disease or condition, as determined by medical evaluation.
- It is intended to be used under medical supervision.
- It is intended only for a patient receiving active and on-going medical supervision where the patient requires medical care on a recurring basis for, among other things, instruction on the use of the medical food.
How can I get a Thickened Liquids Chart?
For immediate information, click here to view the Resource® ThickenUp® Quantity Preparation Chart. This chart provides preparation directions from 1 to 16 servings. If this chart does not meet your needs, click here to contact us via e-mail. You may also call us at 1-800-422-ASK2 (2752).
Are Recipes available for using Nestlé HealthCare Nutrition products?
We provide a number of recipes on-line for many of our products.
Select one of the following:
If you cannot find recipes for the product you are using, click here to contact us via e-mail, to inquire about additional recipes. You may also call us at 1-800-422-ASK2 (2752).
How do I get samples of Nestlé HealthCare Nutrition products for patients / clients?
Generally speaking, we provide samples to healthcare providers to use in determining whether a product is clinically appropriate for patient(s) or whether patient(s) will accept or tolerate a product. For healthcare providers, we suggest that you contact your Nestlé HealthCare Nutrition sales representative with regard to products you are interested in sampling. For consumers, we suggest that you either ask your healthcare practitioner about obtaining samples through them or, to purchase products directly from us, please see our online store at www.nestlenutritionstore.com.
Where can consumers buy Nestlé HealthCare Nutrition products for home use?
Nestlé HealthCare Nutrition offers a number of options for home delivery. To purchase online, please click here. If the product is not available on this site, please call us at 1-800-422-ASK2 (2752), for information on additional options.
How can I find out who my Nestlé HealthCare Nutrition representative is in my area?
You may request the name and phone number of your local Nestlé HealthCare Nutrition Representative by clicking here to contact us via e-mail, and request Sales Representative contact information. Or, please call us at 1-800-422-ASK2 (2752).